The Bateaux Parisiens cruise

- Activity not performed and awaiting reimbursement

Written by Marie-Laure Challant, 20-03-2024

I'd like to tell you that everything went smoothly, but it's impossible. I booked on 04/02/24 in the morning for 1 adult and 1 child but when we arrived on the quay in the early afternoon, an employee of Bateaux Parisiens informed us that the boats were at a standstill for an indefinite period due to the flooding of the Seine. She also advised us to contact you for a refund, as we wouldn't be able to use the tickets later (my little niece was moving back to the provinces). So I made the claim on your site, but so far have received neither a return nor a refund. As I haven't even received an acknowledgement of my complaint, I can't give you a higher rating. Bateaux Parisiens handled the customer problem well, but you didn't!

- Great family outing

Written by Linda Guegan , 03-19-2024

One-hour guided tour, suitable for children (including babies in strollers). There are wider spaces for strollers. The boat is almost entirely glazed, so the famous monuments are clearly visible. One small drawback (due to the weather) was that we weren't able to sail around Notre-Dame due to flooding on the Seine.

- High price for the service

Written by Alain OLIVIER, 02-02-2024

A lot of people in these boats, which doesn't allow you to fully enjoy the ride and the context. The audio information received by headphones could also be of better quality and more up-to-date... In short, it's all a bit expensive for what it is! I don't recommend it for children.

- A pleasant river cruise

Written by FRANCIS TIRTAINE, 11-01-2024

Even though the tour was cut short of the Ile de la Cité - Ile Saint Louis due to the reconstruction of Notre Dame, the company managed the crowds as well as possible from the moment they boarded, making for a very pleasant cruise.

- Fun activity

Written by Marie-Amandine RAYNAL, 07-01-2024

Boat trip: a fun and interesting activity to do at night to enjoy the illuminated monuments! On the other hand, there's a lot of waiting to get on the boat, and no commentary if you can't scan the qr codes...too bad!

- Fly boats

Written by FREDERIc LALY BARAGLIOLI, on 25-11-2023

Very disappointing: no tour worthy of the name, QR codes not accessible to all, and booklets not at all related to the cruise.

- Parisian boat: the promenade cruise

Written by Nicole Reale, 15-10-2023

Excellent idea with children. You can see the buildings from afar, and get a first impression of Paris, its bridges and important monuments.

- Boat trip

Written by Brigitte Malinski, 13-10-2023

Very few explanations and absolutely nothing to arouse the children's curiosity ... yet the title of this cruise was "Les incollables"? No ?

- Walking cruise

Written by Claudie Roquefort, 22-09-2023

An hour's walk.

- Parisian boat cruise

Written by Raymond Medioni , 09-09-2023

Very bad experience Overbooked boat No comments during the cruise Unpleasant staff Would not recommend

- fine but...

Written by Pascale DE RUDDER, 24-08-2023

The comments given by the guide were very succinct. It was a pity to have to queue just to pick up the Incollables booklet when I already had my tickets. Otherwise I deplore the stupidity of the people who shout like idiots under the bridges despite the guide's insistent request not to shout!!!!

- too many people

Written by Fabrice dami, 24-08-2023

far too many people. Waiting at least 45 to 60 minutes with no guarantee of getting on the next boat, in very hot weather with 2 small children, I gave up! You offer many activities that are not part of mass tourism, which is great. Perhaps this activity should be removed from your catalog?

- Parisian boats

Written by Antonietta Schurmann, 04-04-2023

Too many people on the boat, explanations not very audible, moreover I could not have the book "les incollable", too many people at the cash registers.

- Medium

Written by Marcel QUINOT, on 11-03-2023

No commentary throughout the course. The initiation games for the children, not very playful.

- Very good

Written by Hanane Halloumi , on 25-02-2023

Excursion to do with family or with two

- Cruise on the Seine

Written by Emmanuel CENCIAI, on 23-02-2023

To do, the cruise on the Seine allows to see Paris under another angle. Small drawback: the wait (more than 1h30!! fortunately the weather was good) and too bad we had taken the supplement "les Incollables" for our children but did not see the color...

- Parisian boat

Written by Eloise Siret, on 26-12-2022

Perfect

- Beautiful cruise

Written by Marie WILLOCQ, on 30-11-2022

Pleasant stroll on the Seine, to discover the main monuments of Paris, accompanied by an audio in the form of a dialogue. Possibility to go outside to take pictures.

- Great

Written by Myriam RICHOL, on 25-11-2022

Very pleasant, the comments were interesting and relevant. The team during the waiting time was very friendly. In short, a great family outing.

- We have to go!

Written by Danielle Gauvreau, 21-11-2022

Superb explanatory cruise It's really worth it!

- Always nice!

Written by Annie SOENEN, on 17-11-2022

It's a pleasure, this cruise on the Seine and my 8 years old niece was happy to learn a lot of things about the capital she was visiting for the first time! To do and do again...

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Written by Anne-Sophie joskin, on 16-11-2022

- Walking cruise

Written by Francine VIEHE, 14-11-2022

Lots of people, comments on the audio-guides out of sync with the visible monuments, live comments from a member of the crew (due to a breakdown) that interfered with the understanding of the audio-guides.

- ..

Written by Nicolas Delzant, on 10-11-2022

Impossible to connect to the site to have the comments

- The untold stories October 26

Written by veronique MABY, 06-11-2022

This cruise was presented as a family kit cruise, therefore intended for children, but I found the comments uninteresting and more than limited. I was with two of my grandchildren, 9 and 10 years old, and fortunately I know this part of Paris well, which allowed me to give them some explanations, otherwise, except that the cruise is very pleasant despite a very crowded boat, it has no cultural interest and has no link with the "incollables"! I was very disappointed. Nothing to do with one I did three years ago with another company for children of this age and very instructive.

- Cruise

Written by Elise CLERC-BARNABÉ, 01-11-2022

It's a pity that the cruise is not commented when we are on the floor.

- Walking cruise

Written by Tereza Diogo, on 14-10-2022

We sat in the front of the boat in the outside part, the walk would have been more pleasant if disrespectful people had not hidden the view by standing in the front of the boat and hiding the view all along the cruise, impossible to see and take pictures even if you ask them please, these people did not move, it's disrespectful and it spoiled the walk for many people

- Walking cruise

Written by Jacqueline Acker Muller , 31-08-2022

Too bad that out of 8 audio guides only 2 worked and that to get the comments on the bridge, you have to connect with the smartphone

- Very good reception

Written by Antoine COQUAND, on 27-08-2022

With a person in a wheelchair we were very well received and accompanied during the trip!

- Stroll on the Seine

Written by Anne-Laurence PETIT, on 23-08-2022

It was super hot. Going on the upper deck is very interesting when you want to take pictures. The guide quotes the monuments, bridges and buildings etc... The idea of the audioguide on the cell phones is great because it allows to deepen in History what we see. To do!

- Cruise ship

Written by Mariam Lahoual, on 21-08-2022

Excellent!

- Parisian boat cruise

Written by Sophie Louvel, on 17-08-2022

Great time spent with family. Very nice staff, no waiting (Sunday morning at 11am). Nice ride

- Cruise

Written by Alice GILARDEAU, on 29-07-2022

Very nice cruise especially at night but I paid 3 Euros to have the game with the "incollables" for my daughter during the cruise but nobody knew what I was talking about when we embarked so 3 Euros lost... it's not very serious...

- Mixed

Written by Aude BESSON, on 29-07-2022

I took the tickets in order not to queue on the spot. Except that at the boarding, I was told that I had to go through the cashier. After 45 minutes of waiting (in the sun) at the cash desk, I was told that my tickets were valid...

- Walking cruise

Written by Francoise Depoid, on 19-07-2022

I deplore the near deletion of comments. The requirement to use a phone to get information sucks. Thanks for getting back to the human touch! Not at all satisfied.

- Nice walk!

Written by Marie Michèle Tisseur, on 14-07-2022

Very good, expectation quite correct.

- Excellent trip on a very beautiful boat.

Written by Thibishan Srivasanthan, on 11-07-2022

An activity to do I recommend

- Parisian boat

Written by Dior Diatta, on 05-06-2022

Nice experience

- the walking cruise

Written by Florence Duarte, on 22-05-2022

Very well

- Fly boat

Written by Christine Duplouy, on 20-05-2022

I found the comments on the monuments a little light, especially in front of the concierge desk, no announcement, a real shame

- Walking cruise

Written by Claudine Baldeyrou, on 17-05-2022

Very long waiting time No explanations along the way I had bought the children's booklet and never got it. Absolutely not recommended!

- Great guide!

Written by Marie SERRE, on 14-05-2022

Our guide was super nice and very kind to answer the children's questions!

- Family cruise

Written by ANNICK HAUTEFORT, on 14-05-2022

Good tour, interesting comments. To be recommended

- Fly boat

Written by marion fonvieille, on 28-04-2022

Super nice because good weather and arrival in the first so nice places at the top

- Parisian boats: the promenade cruise

Written by Thierry Trossel, on 13-04-2022

Activity done at the beginning of December around 18:00 with 2 children of 10 years old. Really not to make in these conditions: long waiting under the wind and the rain, we do not see much of night since the inside of boats, the audiophones do not function all... in short, we were impatient to arrive, we were bored. It's a pity, we had a lot of hope on this walk since it was the first day of our first stay in Paris. It is not impossible that we do not try again a walk on the Seine, but of day and with sun.

- Magical!

Written by annelaure francillette, on 22-02-2022

It was really a great ride. The children were amazed! The return trip was done at night, which gave us another perspective. On the other hand very limited explanations. Take your cell phone to know in front of which building you are passing.

- River tour

Written by Martine .bardon, on 02-02-2022

It's a pity to have programmed this walk in winter! To be done again in the nice season

- Fly boat

Written by pauline deloubriere, on 16-01-2022

Very well organized, we shared a good time as a family, reserved the seats before practical and simple

- Paris by night

Written by AUDREY MARKEY on 16-01-2022

Small tour on the Seine in the late afternoon to admire the illuminations during the holidays. Very good time with the family. View on the beautiful monuments of Paris, explanations all along the navigation. We loved it.

- cruise with 2 children

Written by Bernadette Degove, 16-01-2022

The children were very happy with their cruise despite the cold weather.

- Especially good for the view

Written by Jean-marc Sobral , 05-11-2020

Very nice tour in the heart of Paris. On the other hand for the audio guide can do better, not in phase with the place where the boat is and the explanations on the monuments are not of a good level : Too bad

- Very nice

Written by Annick Wargnez , 13-08-2020

Of course.

- What a disappointment!

Written by Sophie Martin, 13-08-2020

More than 1h30 of waiting before the arrival of the boat to finally be told that it was not the right dock and of course nobody on the spot to ask for information! I strongly advise against it, it's so much easier with the riverboats...