Our general conditions of sale

These General Terms and Conditions of Sale describe the terms and conditions under which a customer can purchase a product offered by the company Familin 'on the site www.familinparis.fr.
Familin 'markets offers for partners at contract price conditions negotiated with these partners.

Familin endeavors to describe as precisely as possible the products offered thanks to the information available to it at the time of posting on the website www.familinparis.fr. The information is only indicative. They are likely to be modified by our partners, for reasons that are incumbent upon them without our knowledge.

Products offered for sale may be subject to certain conditions clearly specified in the description of it including the validity of the tickets.

Ticket prices have been negotiated with our partners. The prices of these are in force the day of the purchase and displayed VAT included.

Purchased products are delivered in the form of coupons and sent by e-mail to the customer at the address indicated at the time of purchase. This coupon shipment is immediate except for ticket purchases for OpenTour Buses whose coupons are sent with a delay not exceeding 8 hours after the purchase.

Tickets can be purchased online, by credit card payment or by using a Paypal account. The security of the tool and the payment system is assured by our trusted third party "Paypal". At no time does Familin have your credit card number on its servers. The following cards are accepted: Carte Bleue, Visa, Mastercard, American Express, 4 stars, Maestro, Carte Aurore.
It is not necessary to hold a Paypal account to buy his tickets on the site www.familinparis.fr.

For any information or question, our customer service is available by contacting us by e-mail via our form.

In accordance with Article L121-20, paragraph 12 of the Consumer Code, the buyer can not exercise his right of withdrawal concerning goods transport services, car rental, catering or leisure activities (ticketing ). These will not be subject to any refund.

The collection and processing by Familin of personal data that are transmitted to him on the site www.familinparis.fr were the subject of the declaration CNIL n ° 1923904 v 0. In accordance with article 34 of the law Informatique et Libertés of January 6, 1978, you have a right to access, rectify, modify and delete data concerning you.

Familin is the publisher of the website www.familinparis.fr and registered in the Paris Trade and Companies Register under number 53846687100018.

These general conditions of sale are subject to French law. Any complaint or dispute relating to a ticket purchase must be submitted to Familin within 72 hours after the purchase on the site www.familinparis.fr by e-mail via the form available online. In case of persistent disagreement, the only competent jurisdiction is that of the Commercial Court of Paris.