These General Terms and Conditions of Sale describe the terms and conditions under which a customer can purchase a product offered by the company Familin 'on the site www.familinparis.fr.
Familin 'markets offers for partners at contract price conditions negotiated with these partners.
PRESENTATION OF PRODUCTS
Familin endeavors to describe as precisely as possible the products offered thanks to the information available to it at the time of posting on the website www.familinparis.fr. The information is only indicative. They are likely to be modified by our partners, for reasons that are incumbent upon them without our knowledge.
VALIDITY OF PRODUCTS
Products offered for sale may be subject to certain conditions clearly specified in the description of it including the validity of the tickets.
Ticket prices have been negotiated with our partners. The prices of these are in force the day of the purchase and displayed VAT included.
DELIVERY OF TICKETS
The products purchased are delivered in the form of coupons and sent by email to the customer at the address given at the time of purchase. This sending of coupon is immediate.
IS MY ONLINE PAYMENT SECURE?
The purchase of tickets is done online, via a credit card payment. Familin does not have your credit card number on its servers at any time. The following cards are accepted: Carte Bleue, Visa, Mastercard, American Express, 4 stars, Maestro, Aurore card.
For any information or question, our customer service is available by contacting us by e-mail via our form.
RIGHT OF WITHDRAWAL
In accordance with Article L121-20, paragraph 12 of the Consumer Code, the buyer cannot exercise his right of withdrawal concerning transport services, car rental, catering or leisure activities (ticketing). These will not be refunded. In case of exceptional refunds, an adjustment fee will be charged. For CommunitiesUpon receipt of the administrative voucher, it is binding on the issuing entity and constitutes final consent. From then on, the transaction can no longer be cancelled.
RIGHT OF ACCESS AND RECTIFICATION OF PERSONAL DATA
The collection and processing by Familin of personal data that are transmitted to him on the site www.familinparis.fr were the subject of the declaration CNIL n ° 1923904 v 0. In accordance with article 34 of the law Informatique et Libertés of January 6, 1978, you have a right to access, rectify, modify and delete data concerning you.
THE FAMILIN'PARIS COMPANY
Familin is the publisher of the websites www.familinparis.fr and www.familinbordeaux.fr and is registered in the Paris Trade and Companies Register under the number 53846687100018.
CLAIMS AND DISPUTES
These general conditions of sale are subject to French law. Any complaint or dispute relating to a ticket purchase must be submitted to Familin within 72 hours after the purchase on the site www.familinparis.fr by e-mail via the form available online. In case of persistent disagreement, the only competent jurisdiction is that of the Commercial Court of Paris.